Getting a Facebook Ads account disabled is a real bummer. But most of the time, people get their account disabled for no reason.
The story doesn't end there. Facebook and Instagram are sister companies. Even their professional tools, like advertising and branding, are all linked.
So, getting banned from one service on any of the social networks results in a ban on both.
I had this issue recently. Facebook disabled my ads account for no apparent reason.
I tried multiple times to get my account reinstated by explaining everything to them, but they just won't listen. I made my peace and moved on.
Then, I recently thought of turning one of my Instagram pages that has more than 40K followers to a professional Creator account.
The idea was simple. I wanted to keep track of my audience and all the related insights.
So, I opened my Instagram account and went to Settings » Account and clicked on Switch to Professional account.
Then Instagram asked me if I want the Creator account or the Business account. I chose Creator since it was a fan page.
Then it asked me the category. I selected Fan Page and clicked Done.
Out of the blue, it gave this error:
"You're no longer allowed to use Facebook Products to advertise. You can't run ads, manage advertising assets or create new ad or business accounts. Learn more"
I was so shocked. Facebook links all of its services to Instagram.
That means getting Facebook ads account was not sufficient. Now I've to deal with all the missing tools related to it on both Facebook and Instagram.
I couldn't give up on my growing Instagram page like this. So, I started trying different things to bypass this error.
Guess what? I fixed it!
Fix Instagram Not Letting You Switch To Professional Account After Facebook Ads Account Is Disabled
The method I've shared below worked for me. I am not giving you any assurances that it will work for you too because Facebook changes its system all the time.
But there is no harm in giving it a try. So, without further ado, let's get started.
Step #1. Unlink your Facebook account from Instagram
The reason why Instagram knows your Facebook ads account is disabled is that your Facebook account is linked to Instagram.
So, you need to unlink your Facebook account from Instagram and Instagram account from Facebook.
In this step, we will unlink Facebook from Instagram. To do so, follow the steps:
- Open Instagram and go to your profile
- There on the top right corner, you'll see three horizontal lines. Tap it
- Then a menu will pop up. Tap Settings
- Now tap Account
- There you'll see a Linked accounts option. Tap that
- On the top, tap Facebook
- Now at the bottom of this page, tap Unlink account
Below is a gallery of all the steps involved:
Doing this will unlink your Facebook account from Instagram. But the job is not done yet, so move on to the next step.
Step #2. Unlink your Instagram account from Facebook
Your Instagram account links to your Facebook account in two ways. Either through a Facebook Page or your Facebook Profile.
If your Instagram account is linked only to your Facebook profile, then step #1 was sufficient. You can move on to step #3.
But, if your Instagram account is linked to a Facebook Page, then follow the steps below.
Below is a gallery of all the steps involved:
This will end the association between your Instagram page and your Facebook page. Now go to the next step.
Step #3. Delete all the Facebook & Instagram apps
In this step, delete all the Facebook and Instagram apps like:
- Facebook app
- Instagram app
- Facebook Pages Manager
- Facebook Ads
- or any other apps that are a part of Facebook and Instagram ecosystem
After steps 1, 3, and 3, we have removed all the associations between your Facebook account and your Instagram account.
In the further steps, we'll utilize this clean slate condition to upgrade our Instagram page.
So, go to the next step.
Step #4. Reinstall only Instagram and then log in
Yes, you read the right. Reinstall only Instagram for now, no Facebook or any other related apps that we uninstalled in the previous step.
Then log in to your Instagram page.
Step #5. Switch to Professional account
- Now, go to your Instagram profile and tap the three horizontal lines on the top right corner
- Then a menu will pop up. Tap Settings and then Account
- On the bottom of the page, tap Switch to Professional account and follow all the steps
This time, it should successfully switch!
After the switching is complete, you can reinstall all the uninstalled apps and even log in to your other Instagram accounts.
I'm sure it is a moderately lengthy process, but did it help you? I would love to see your feedback.
If you have any other tricks for the same goal, then kindly share them in the comments section below.