Hostinger Web Hosting Review: Honest Look at Speed & Uptime

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Hostinger started small in 2004. Back in the day, the Lithuania-based company was initially known as “Hosting Media.” The idea behind Hostinger was pretty simple: letting their customers create a website for free.

It is true that Hostinger has no longer served free web hosting. Instead, Hostinger currently focuses on premium web hosting at super low price points. Yet, the company’s popularity grows insanely.

More than 29 million users from 178 countries are said to have hosted their website using Hostinger’s services. Such number became the results of Hostinger’s decision to go international since 2011.

In 2019, by reflecting upon the above statistics, it is easy to tell that Hostinger is one of the most popular web hosting around. It is also easy to start using Hostinger’s services wherever you are. Hostinger is available in 40 languages and has three main offices across the globe: Lithuania, Indonesia, and Brazil.

Plans & Pricing: Very Affordable!

Since shifting focus to premium web hosting market instead of providing free web hosting for all, Hostinger is well-known for one thing: its cheap price points.

Hostinger Home

This is exceptionally true, especially if you look at their shared hosting plans. Whenever visiting Hostinger’s homepage, you will get this impression right from the very first glance.

Hosting Shared Web Hosting Pricing

Hostinger seems to be very confident about their offer, giving away discounts up to 82% with web hosting plans that start at $1.45 a month. Although it sounds “gimmicky,” the price tag is up for purchase.

This Hostinger’s entry plan starts at such a price if you take the 48-month contract. I would say, this is the right plan if you want to make sure you’re on a budget and desperately need a website.

Hostinger Shared Web Hosting Pricing

For the majority of users, the plan may not bring the best solution. This Single Shared Hosting plan has very limited resources, only able to provide 100GB bandwidth capacity and host one website.

That is why the Premium Shared Hosting plan is more sensible in terms of price and performance. Starting at $2.95 a month, you will be able to host an unlimited number of websites with unlimited bandwidth, unlimited SSD space, free domain, and weekly backups.

By adding a dollar more, at $3.95 a month, you will get the previous plans’ resources along with a whole set of attractive features. Free SSL and daily backup accessibility will be ready in your arsenal at any time.

Hostinger Cloud Hosting Pricing

For more superior speed performance, you may want to take a look at Hostinger’s Cloud Hosting plans. Think of it as the perfect combination of Virtual Private Server’s performance and shared hosting’s versatility.

Hostinger Cloud Hosting Pricing

There are three options to make here: Cloud Startup, Cloud Professional, and Cloud Enterprise. Starting from this line of service, you get to choose your own server specifications, more than disk space and bandwidth.

The most popular cloud hosting plan would be Cloud Professional. Starting at $14.95 a month, you may be able to control a dedicated resource of 80GB disk space and an unlimited amount of bandwidth that runs on a quad-core processor, powered by 6GB RAM.

I would say this server specification may somewhat be enough for different kinds of basic websites. But you do not have to worry here. Should you need more juice, you can always upgrade to better performing plans.

Hostinger VPS Hosting Pricing

Lastly, Hostinger has its best performing plan of all: Virtual Private Hosting. It is actually so unfortunate that a reputable company like Hostinger only manages to provide VPS instead of the all-time favourite dedicated hosting.

But, well, let’s hope the company makes available the plan any time soon.

Hostinger VPS Hosting

Its reliability and performance are undoubtedly superior.

The price? Still cheap like the others. Anyone can order Hostinger’s VPS Hosting for a price as low as $3.95 a month. With the money, you can get a 20GB storage that runs on a 2.4GHz processor.

Hostinger VPS Hosting Pricing

All the available VPS plans have dedicated IP address, full root access, SSD disk drives, and 100MB/s network. Not to mention, the plans are packed with a list of operating system templates including CentOS, Ubuntu, Scientific, Fedora, Open Suse, and Debian.

Hostinger Performance: 99.9% Uptime Warranty

Performance is something you can not ignore when choosing the right web hosting provider for your website.

Hostinger comes with a straightforward promise: 99.9% uptime warranty. This is the closest that you can get, especially on shared web hosting service.

Even at super low price points, Hostinger still manages to promise their customers such solid uptime performance.

According to the test compiled by Hosting.review, within seven days before this article was written, Hostinger scores a perfect 100% uptime.

Hostinger Uptime

The same report also shows that Hostinger’s response time performs below 400ms constantly. Only a few tips are hitting the maximum number of 375ms, while the fastest response time peaks at 15ms.On average, Hostinger’s response time is consistent at around 150ms.

This is generally good news to any Hostinger users because such performance can guarantee a smooth experience for the website visitors.

Keep in mind that the above performance is achieved without CDN (Content Delivery Network). Assuming that the application of CDN may help your server’s performance, Hostinger’s response time can be improved more significantly.

Easy-to-Use User Area: The Almighty hPanel

What makes Hostinger stands out from the competition, apart from their service quality, is their control panel.

Instead of using the traditional cPanel, Hostinger employs its own custom control panel by the name of hPanel. This is a truly unique experience in my opinion because it makes Hostinger different than others.

Upon the first view, hPanel may seem strange to the majority of users who get used to cPanel. But it does not even take too long to settle in. Anyone can use hPanel easily as it is very well-designed and user-friendly.

Hostinger hPanel

From the very beginning, I feel that the menu arrangement is visually pleasing, while also maintaining the classic look of cPanel.

On the left section of the page, you can see your server’s statistics regarding resource usage and specification. It is updated in real time, so you do not have to worry about losing track of your latest usage information.

All you need is to configure your web hosting account up to the server side of your website, and it is ready at your disposal anytime using hPanel.

There are a lot of functionalities here, just like a typical control panel would do. You can configure your hosting order, account, emails, domains, and website. The file manager is also accessible from here, along with backups, MySQL database, phpMyAdmin, and SSL.

Reliable 24/7 Customer Support

Reliable customer support is the backbone of a web hosting provider. You can take a little survey around. All the very best web hosting providers on earth have this factor checked.

Without good customer support, the idea of hosting a website itself is almost unthinkable. Customer support is the lifeline of every web hosting customer. Even advanced customers need them.

The reason is pretty simple. Who’s going to take care of your technical problems? Trusted web hosting providers always have a team of experts who are always ready to help their customers.

That’s exactly what Hostinger do!

Hostinger has a team of web experts that come handy anytime you need anything. Not only that, to make sure that you get the best support experience possible, Hostinger scrapped the traditional ticket system.

Currently, Hostinger employs the Intercom app to serve their customers. The app offers a live-chat experience and allows any issue to be solved on the spot. Not only that, Intercom is integrated with email so that the customers can jump back to the conversation anytime without losing the chat history.

The implementation of this messenger style customer support channel is indeed a great idea. Hostinger manages to cut queues and boost their response time.

Typically, it takes hours to handle a technical issue. Now the customers can experience the luxury of getting their problems fixed in only a couple of minutes.

Hostinger’s customer support quality is also amazing. They will kindly greet and politely ask about your problems. Should the issue need more time to fix, they will ask your permissions.

This is definitely a great experience as not all hosting providers are able to perform customer support in such a delicate manner.

Knowledge Base & Library of Tutorials

Hostinger also provides a library of tutorials should you seek for self-help. It plays the role of "the silent support" for your issues. Even without the help of customer support, anyone can find useful tutorials and handle technical issues.

Hostinger Knowledge Base

Hostinger Tutorials makes available a vast array of topics, ranging from WordPress, Joomla!, MySQL, SSL, and even VPS configurations.

30-day Money Back Guarantee

You will not lose your money by using Hostinger. There is this thirty-day money back guarantee that allows you to get fully reimbursed.

All you need to do is easy. If you are unsatisfied with Hostinger’s service (although it rarely happens due to their superb service quality), you can always tell Hostinger’s customer support that you would want a refund.

Their staff will proceed the refund as long as you make a claim in your first thirty days upon placing an order. The clause is not valid once you have exceeded the thirty-day window.

Also, keep in mind that domain names are not included in the refund policy. It means that the money spent on purchasing domains will not be transferred back to your account. However, the expenses you paid for hosting plans, SSL certificates, daily backups, and CloudFlare are available for refund.

Hostinger Discount Coupon 2019

Thanks for reading this long review piece. Hey, good news for you. I have a special coupon code that grants you an extra 15% discount for every web hosting purchase on Hostinger!

Click the button given below to activate the deal:

Activate Hostinger Coupon

Then use this coupon code: KUBE15 on the coupon discount form under Order Summary section and you are good to go.

Hostinger Discount

Final Verdict

Choosing the right web hosting for your website can be very tricky. Performance and service quality are two things that you may need to deliberately consider.

Apart from that, the web hosting provider’s trusted reputation can also become a major factor to think about.

Hostinger, having existed in the web hosting industry for fifteen years, should definitely be on your radar. Also, comparing Hostinger’s price points to the benefits that you will get by using their service, it is definitely unmatched.

I don’t think that there are other web hosting providers out there able to provide service as great as Hostinger.

29 million users may not lie, right? They have proven by themselves that Hostinger serves a top-notch service. Now’s your turn!

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Ritesh Saini
Ritesh Saini
I’m a Professional Blogger & Internet Marketer living in India. Started my blogging and online marketing journey in 2013 when I was just 18 years old. You can see my work here on this blog and at criticecho.com

1 thought on “Hostinger Web Hosting Review: Honest Look at Speed & Uptime”

  1. Great feedback. I agree to most of your points about Hostinger. The interface is very simple and easy to get used to. I had a few issues with the wait time when I needed support so it was 3-4 minutes at times. Which is totally understandable too as I always got relevant answers. 5 stars out of 5

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